Terms & Conditions

Quantum Leap Marketing operates this site and provides paid acquisition services. Throughout this page 'we' and 'us' mean Quantum Leap Marketing, and 'you' means anyone using the site, submitting an application, or engaging us.

By browsing this site, submitting the application form or booking a call, you accept these terms. If you do not accept them, do not use the site.

These terms cover the site and the stage before an engagement begins. They do not replace a client agreement. Where a signed engagement agreement exists between us, that agreement governs and prevails over anything written here.

Everything on this site is information about what we do and who we do it for. It is not professional, legal, financial, tax or accounting advice, and it should not be relied on as any of those.

Nothing here is a binding offer to provide services. An engagement begins only when both parties sign a written agreement. Applying, booking a call or speaking with us creates no obligation on either side.

We may change, move or remove anything on this site at any time without notice.

Submitting an application does not entitle you to a call, and booking a call does not entitle you to an engagement. We work with a limited number of clients at a time and we turn down most enquiries.

Application details. What you tell us in the form or on the call is used to assess fit and to prepare for the conversation. How that information is handled is set out in our Privacy Policy.

If a booked call is missed without notice more than once, we may decline to rebook.

We do not guarantee any specific revenue, profit, return on ad spend, lead volume, booking rate, close rate or other outcome. Any figure discussed on a call, written in a proposal or shown on this site is an illustration or a past result, never a promise.

Results depend on you. Your offer, your price point, your delivery, your close rate, your market and your ad budget drive the outcome as much as anything we do, and most of those sit outside our control.

Where a case study, testimonial, screenshot or metric appears on this site, it reflects what that specific client achieved in their specific circumstances. It is not typical, not average and not a prediction of what you would achieve.

Advertising results move. Platform costs, auction dynamics, seasonality and algorithm changes can shift performance significantly in either direction from one month to the next.

Where an engagement includes paid media, advertising spend is paid by you directly to the advertising platform on your own billing method. Ad spend is not our revenue and is never included in our fees unless a signed agreement says so in writing.

We work inside platforms we neither own nor control, including Meta, Google, TikTok and others. Their policies, approval decisions, account restrictions, outages, reporting accuracy and pricing are set by them. We are not responsible for an ad account being restricted, an ad being rejected, or a platform's reporting differing from your own numbers.

You are responsible for the truthfulness of the claims we are asked to advertise on your behalf, and for holding any licence, certification or approval your industry requires.

We commit to performing the agreed services with reasonable skill and care, and to telling you plainly when something is not working.

You commit to giving timely access to the accounts, assets and information the work requires, to returning feedback and approvals within a reasonable time, and to being able to serve the clients the system produces.

Where a delay is caused by access, approvals or materials not arriving, timelines shift accordingly and that is not a failure on our part.

You keep ownership of your brand, your customer data, your advertising accounts and any content you supply to us.

Deliverables produced specifically for you under a signed agreement become yours once the amounts due under that agreement are paid in full, unless the agreement says otherwise.

We keep ownership of our own frameworks, templates, internal tooling, processes and know-how, including anything of ours used or adapted during your engagement. Nothing in an engagement transfers those to you.

Site content. The text, design, code, imagery and structure of this site belong to us, and may not be copied, reproduced or republished without written permission.

Unless a signed agreement says otherwise, we may describe the results of an engagement in our own marketing, including revenue figures, return on ad spend and screenshots.

You can withdraw that permission at any time by writing to us. Your material comes off the site and out of our materials, and we confirm in writing when it is done. Anything already printed or distributed before your request cannot be recalled.

We never disclose your figures to another client, and we never present another client's figures as yours.

Each side will keep the other's non-public information confidential and use it only for the purpose of the engagement.

For us that includes your revenue, margins, customer lists, offers, pricing and anything else commercially sensitive we see while working. For you it includes our processes, pricing structures, internal documents and anything we share that is not public.

This obligation survives the end of an engagement. It does not apply to information that is already public, that a party held before it was disclosed, or that the law compels a party to disclose.

The shape of an engagement depends on what is already in place in your business, and is set out in the written agreement between us. Nothing on this page fixes a price.

Amounts invoiced are payable on the terms stated in that agreement. Where an invoice goes unpaid past its due date, we may suspend work until it is settled.

Advertising spend is separate from our fees and is handled as described above.

Either party may end an engagement in line with the notice period in the signed agreement.

On termination we hand back access to your accounts and any deliverables you have paid for, and you settle any amounts outstanding for work already performed.

We may end an engagement immediately and without notice where we are asked to advertise something unlawful or misleading, where invoices go unpaid, or where the working relationship becomes abusive.

Nothing in these terms limits liability for fraud, for fraudulent misrepresentation, or for anything that cannot lawfully be limited.

Subject to that, our total liability arising from an engagement is limited to the total fees you paid us in the twelve months before the event giving rise to the claim.

We are not liable for indirect or consequential loss, including lost profits, lost revenue, lost opportunity, lost data, or losses caused by an advertising platform's decision or outage.

This site is provided as it is. We do not warrant that it will be uninterrupted or free of errors.

These terms and any engagement under them are governed by the laws of the Province of Quebec and the federal laws of Canada that apply in it.

The courts of the judicial district of Montreal have exclusive jurisdiction over any dispute, and both parties submit to that jurisdiction.

Before starting proceedings, both sides agree to raise the issue in writing first and give the other a reasonable opportunity to resolve it.

We may update these terms as our services change. The effective date at the top of this page tells you which version is current, and continuing to use the site after that date means accepting the updated version.

Where a change materially affects an active engagement, we tell that client directly rather than relying on this page.

Questions about anything written here go to Rodrigo Paez at the address below.